In this reflective article, Michael shares the lessons he learned over 21 years of military service, focusing on the transition from tactical to strategic thinking. He discusses how shifting from reactive problem-solving to proactive planning shaped his leadership philosophy and led to a deeper understanding that "Every business is a people business." This journey emphasizes the importance of investing in people, anticipating challenges, and leading with foresight for long-term success.

We often expect great work but rarely take the time to acknowledge it. A simple, sincere compliment can change someone’s entire day—yet praise is often overlooked. Here’s how a quick moment of recognition at a busy Starbucks reminded me why instant appreciation is a leadership superpower.