Dale Carnegie once said, "A person's name is to that person the sweetest and most important sound." Remembering and using names is more than courtesy—it’s a leadership tool that builds trust, fosters connections, and drives success. In the people-centered world of business, mastering this simple skill can elevate your leadership and strengthen relationships.

If there's one superpower we wish was more widespread in the workplace, it's effective communication. When we encounter effective communicators, they stand out so significantly that they almost seem to possess an elusive and mystical ability.