Discover why customer buy-in is the cornerstone of effective leadership. Through the story of an Afghan village and lessons from The Ugly American, this blog explores how listening, collaboration, and cultural awareness lead to sustainable solutions and meaningful change. Learn actionable strategies to engage your team, build trust, and solve the right problems the right way.

Just like in a physical encounter, when working in a group it is hard to start or stop movement. As seen in the #DiamondOfParticipatoryDecisionMaking, as published in the Facilitator’s guide to participatory decision-making